Privacy Policy

Introduction

Vancity Building Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (such as contact or service request forms)
• Subscribe to our newsletter
• Request information or services
• Provide feedback or contact us

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Company name
• Mailing address
• Information regarding your service interests
• Any other information you choose to provide

Usage Data

We may automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

• Device and browser information
• IP address
• Operating system
• Browser type and version
• Pages of our website that you visit
• Time and date of your visit
• Time spent on those pages
• Referring website addresses

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions and send related information including confirmations and invoices
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Prevent fraudulent activities and protect the security of our website
• Comply with legal obligations

Disclosure of Your Information

We may share information we have collected in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Business Partners

With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Rights

You have certain rights regarding your personal information. These include:

Access

You have the right to request copies of your personal information that we hold.

Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure

You have the right to request that we erase your personal information, under certain conditions.

Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and use information about you and to track your activity across our website. Cookies are small files placed on your device that enable our website to recognize your device and capture and remember certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: (604) 123-4567
• Mail: 123 Main Street, Suite 300, Vancouver, BC V6E 1A1